77bad FAQ — All Your Questions Answered in One Place

No. Each person is permitted only one account on 77bad. If multiple accounts are detected using the same mobile number, email, or payment method, all associated accounts may be suspended and balances may be forfeited.

on the Login Page Click the "Forgot Password?" button. Enter your registered mobile number or email — a verification code will be sent to you. Use that code to set a new password. If you still have trouble, reach out to our support team via live chat.

KYC (Know Your Customer) is the identity verification process. Before making your first withdrawal, you'll need to upload a photo of your National ID (NID) or passport. This is required to keep your account secure and to prevent money laundering. Verification is typically completed within 24–48 hours.

For security reasons, changing your mobile number or email requires contacting our support team. The update can be made after your identity has been verified. You cannot change this information directly yourself — this is to prevent fraud.

Log in and select "Deposit" in the Account section. Choose your preferred payment option via mobile banking or e-wallet. Enter the amount and follow the instructions. On success, your balance will be credited within a few minutes.

Minimum deposit amounts vary by payment method. For mobile banking, the minimum is generally BDT 100. Maximum limits also differ by method. Check the Deposit section in your account or contact support for exact figures.

Withdrawal requests are typically processed within 15 minutes to 24 hours. Having a completed KYC verification speeds up the process. Requests made late at night or on weekends may take slightly longer. VIP members enjoy priority withdrawal processing.

If your balance hasn't appeared 15 minutes after depositing, first collect your payment receipt or transaction ID. Then notify the support team via live chat or email. Issues are usually resolved within 30 minutes. Sending funds to the wrong account can be very difficult to recover, so always double-check the details before transferring.

77bad generally does not charge any platform fee for withdrawals. However, your payment service provider may apply their own fees in accordance with their policies. For fee details on a specific withdrawal method, check the Withdrawals page.

After registering, your first deposit will automatically trigger a 100% welcome bonus. For example, deposit 1,000 BDT and receive an additional 1,000 BDT in bonus funds. Wagering requirements must be met before the bonus can be withdrawn — for details on the Terms & Conditions Page See details.

Bonus balance cannot be withdrawn directly. Once you meet the required wagering (turnover) conditions, the bonus converts to real money and can then be withdrawn. Each bonus has its own terms — check your account's Bonus section for details on any active bonus.

77bad regularly offers reload bonuses and cashback promotions. These can be weekly or monthly, and active members qualify automatically. You'll receive an account notification whenever an offer is live. VIP members enjoy cashback at higher rates.

Yes, most bonuses have a set expiry period. If the wagering conditions are not met within the specified timeframe — usually 7 to 30 days — the bonus is automatically cancelled. You can view each bonus's expiry and terms in your account's Bonus section.

77bad offers slots, Live Casino (roulette, blackjack, baccarat), table games, fishing games, and Sports Betting. In sports, you can bet on cricket, football, tennis, badminton, and hundreds of other events. All games In the game lobby Available.

The minimum bet for Sports Betting generally starts at BDT 10, though it may vary by event and market. Maximum bet limits also differ. Live betting limits may be different. Check the specific event details before placing your bet.

If a game or bet is cancelled due to a technical issue, the bet amount is automatically refunded to your account. If a sports event is cancelled or postponed, your stake is generally returned. Rules may vary depending on the specific situation — Terms & Conditions See details.

Live betting depends on ongoing matches or events. It is available for as long as a sports event is in progress. Live betting is always available for major international cricket and football matches. on the Sports Page View Active Events.

Points accumulate with every bet and game played. Your VIP tier (Bronze, Silver, Gold, Platinum) is determined by your total points. Moving up a tier unlocks higher bonuses, faster withdrawals, a dedicated account manager, and exclusive offers. on the VIP Page View Details.

VIP point expiry depends on your account activity. Points may decrease after a prolonged period of inactivity. Regular gaming and betting keeps your points active. For accurate information, VIP Page Or visit the support team.

Yes. 77bad uses up to 256-bit SSL encryption. Your personal information, payment details, and gaming data are fully protected. Information is never shared with third parties. For more details, Privacy Policy Read more.

To self-exclude, go to the "Responsible Gaming" section in your account settings, or contact our support team. You can choose a temporary self-exclusion of 24 to 30 days or a permanent one. It takes effect within 24 hours. For more details On the Responsible Gaming page See details.

Strictly prohibited. 77bad is for users aged 18 and above only. Age is verified at registration and must be confirmed with a valid ID during the KYC process. Any account found to belong to a minor will be closed immediately.

77bad's Android app is available directly Download Page Download the APK file and install it. Before installing, you'll need to enable "Unknown sources" or "Install unknown apps" in your phone's settings.

Check that "Unknown sources" is enabled in your phone's settings. Make sure your device has enough storage space. Re-download and reinstall the file. The app works best on Android 5.0 or higher. If the issue continues, contact support.

Check your internet connection. Clear your browser cache and cookies. Try a different browser or network. Sometimes ISPs block access — in that case, using a VPN may help. If the problem persists, contact support.